Products

RefCheck is committed to simplifying an employer’s processes with flexible, web-based solutions. Our comprehensive background screening solution includes:

Product	Description
ID Verification	Authenticate prospective employees' and business partners' identities. ID is validated and matched to surname.
Credit Bureau Verification	Check candidates’ credit history through detailed TransUnion and Experian credit bureau reports.
Criminal Record Bureau Search	Determine individual criminal record status with the South African Police Service via Name Clearance Database or AFISwitch (electronic fingerprint collection and processing)
Academic Qualification	Verify tertiary and secondary academic qualification held by the individual from registered local and international institutions. This report also includes the dates issued and confirmation of results.
Matric	Verify Matric qualifications held by the individual.
Employment History	Verify local and international employment history. Past employees are contacted to validate information, including company name, company address and contact details.
Professional Association Membership	Verify local and UK professional association membership as provided by candidate.
Permanent Residency Verification	Verify South African resident status of the individual.
Drivers Licence	Check drivers’ license status. This report provides you with drivers licence information including date of issue and expiry, code status as well as endorsements.
Fit and Proper Screening (S-Reference and FSB debarred listing)	An S reference can be imposed upon an intermediary for up to 5 years (or shorter as determined by the S Reference Panel). After the expiry of the 5 year (or shorter) period, the S reference will lapse. This S Reference process was managed by the LOA (Life Office Association). A financial service provider would report an intermediary to the LOA who would then investigate and eventualy S-Reference the intermediary if found guilty. From 1 October 2008, the LOA has not been processing any new S-Reference applications. A new process of debarrment is now in place via the FSB (Financial Services Board). This process is not triggered by the financial service provider but the finacial services regulator. A similar process of investigation and then finding is followed which leads to the intermediary being debarred. The intermediary does have the right to apply with the FSB to be reinstated. There are no exact timelines attached to the period of being debarred as each application for reinstatement will be addressed individialy.

How RefCheck Works

RefCheck enables recruitment agencies and employers to verify the personal details of a potential employee or candidate prior to offering employment. By improving transparency and disclosure, informed decisions can be made regarding one of the most important assets of an organization, its employees. Recent surveys have revealed an increase CV/Resume fraud. Employers or their agents need to protect themselves against financial loss and expensive legal action incurred through employing people with questionable integrity, credibility and skills.

RefCheck can verify a wide range of personal information, including identity of candidate, information held by credit bureaus, criminal records, driver's licenses, global academic qualifications and professional association memberships. RefCheck, currently utilized by more than 750 companies and recruitment agencies, can also provide a valuable employee due diligence and audit tool.

As an online consent-driven service, RefCheck allows 24/7 access which is password and username restricted. A user can determine which information they require verification for each candidate, dependent on position or seniority. RefCheck carries no registration cost or monthly subscription fee, with users being charged only for usage via a monthly statement.

RefCheck also provides a valuable online database which enables a user to:

• Track the progress of an application, including SLA monitoring
• Search for all applications made and results completed
• Upon completion of an application a user will receive an email confirming receipt of application.
• Upon verification the user will receive an email containing a link to the Validation Certificate. The Validation Certificate can be printed or forwarded by email to a third party using options contained therein.
• Response times vary from real-time to 72 hours depending on data requiring verification. In the event that incorrect or insufficient information is provided by a user, these response times may increase.

In order to have access to the service, companies are required to register online. Upon approval, companies will receive an email confirming terms, pricing and further instructions on how the system operates. Registered users will also receive an online training manual.